• Coaching
• Communication Skills
• Customer Service
• Ethics
• Facilitation
• Sales
• Proposal Writing
• Team Building

Selling To Major Accounts

In most businesses, 80% of the revenue comes from 20% of the customers. Management of these key accounts demands discipline, direction, and purpose. Account managers and salespeople must be able to identify and capture key opportunities and use a systematic approach to growing the accounts. Here's where they'll find the powerful tools, processes, and techniques to succeed.

$59.95
368 Pages



Selling it Right: Getting it Right With Integrity

You want to succeed and feel good about what you do, and your organization is counting on you "to deliver." As a result, there may be times when you find yourself torn between what seem to be two contradictory goals: selling as much as possible versus doing the right thing. Sound familiar? If so, this book is for you!  Ask us about our unique "U-Train" program that accompanies this dynamic new book.

$12.95
100 Pages



The Behavioral Advantage: What the Smartest, Most Successful Companies Do Differently to Win in the B2b Arena

The sequel to one of the Best Career Books of 2003-Winning Behavior. Winning Behavior first introduced the concept of behavioral differentiation in the business-to-client relationship. Now the authors, Terry Bacon and David Pugh, address the complexities of differentiation by behavior in the B2B arena.

The Behavioral Advantage reveals how exceptional B2B companies go beyond traditional business excellence metrics and outbehave their competition in four key areas: operationally, interpersonally, exceptionally, and symbolically.

$27.95
320 Pages



Winning Behavior

Winning Behavior: What the Smartest, Most Successful Companies Do Differently draws from almost 50 years of experience in helping clients win work. And in today's flat markets, where market forces are at work to move competitors to commodity and pricing through the floor, the last major frontier of differentiation in client relations isn't technical or capabilities based, it's behavioral.

$29.95
368 Pages



 









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