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People *Our Must See Best Seller!*
People is a visually engaging 4-minute launching point to any communication-based session. People beautifully illustrates the potential of the universal human traits of kindness, generosity, and respect in our workplaces. People gets to the heart of the one thing that unites all people on earth. Preview People now to find out what that one thing is.
Click here to see what Training Media Review has to say about 'People'!
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$375 DVD Purchase
$295 DVD Rental |
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Who Are 'They' Anyway?
This entertaining and enlightening video, "Who Are 'They' Anyway?" and the accompanying Facilitator's Guide are designed to help you and your organization make the shift from looking for "them" to blame to realizing that there IS no "them" and beginning to accept personal accountability. The training designs, participant handouts, group's discussion questions, and individual exercises are all aimed at providing a powerful catalyst to help everyone in the organization understand that personal responsibility is a choice.
Included with purchase:
40 page Facilitator Guide with two training designs
"Who Are 'They' Anyway" Book
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$495 DVD Purchase
$295 DVD Rental |
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Positive Discipline
Updated from the classic, "Discipline without Punishment" and newly-based on the 5-step model outlined in the popular book by Eric Harvey and Paul Sims, "Positive Discipline - How to Resolve Tough Performance Problems Quickly...and Permanently", this 22-minute video and accompanying workshop teaches participants to practice five key steps that allow them to confidently address employee performance issues and achieve better outcomes. |
$995 DVD Purchase
$275 DVD Rental
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NEW!
Is 'Good' Enough?
What would happen if a 99.9% standard of excellence were Good Enough? 99.9% is often considered as close to perfect as possible. But if 99.9% is really "good enough," as an example:
· 200,000 tax returns will be lost by the IRS
· 4,266 newborns will leave the hospital with the wrong parents
· 126 million pieces of mail will be mishandled by the post office
The concept of "good enough" is at the heart of all mediocrity. It can be a creeping influence in the workplace as well.
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$295 DVD Purchase
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Painless Performance Improvement
Real change only happens when the decision to change comes from the person doing the changing. The Painless Performance Improvement training video provides managers with a simple and proven technique to help team members improve their own poor performance without the drama, pain or conflict often associated with performance issues. |
$895 DVD Purchase
$350 DVD Rental
$9.95 Leadership Guide
$12.95 Workbook |
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How Am I Doing
Appraisal interviews offer managers a golden opportunity to identify problems and opportunities, motivate staff and improve performance, but beware! The mishandling of such interviews can create the very opposite effect.How Am I Doing uses the analogy of the distraught interviewee's medical check-up to highlight each manager's mistakes, and to illustrate exactly how an appraisal should be handled. |
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$999 DVD Purchase |
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I'd Like a Word with You
This program shows managers and team leaders who have responsibilities for staff just how badly a discipline interview can be handled. By analyzing the wrong way to interview, it then shows how the right skills can keep staff motivated and working towards the same goals. |
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$999 DVD Purchase |
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Performance Review Series
Our new training program, Performance Review, aims to change the way every person in your organization approaches appraisals. We want to encourage managers and appraisees to think about reviews in a new way, so they stop dreading them and start seeing them in a more positive light.
There are several aspects of the program that help us achieve this:
· We deliver the program in two parts - one for the manager and one for the appraisee - to demonstrate the importance both parties play in the process
· We reinforce the basics using our highly effective 'wrong way, right way' approach
· We use memorable characters to communicate different types of behaviour and review techniques that help all parties get the most from reviews.
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Series Price $1495 |
Performance Review Series Part 1 -
Every Manager's Nightmare
Performance Review Series Part 2 -
Every Appraisee's Dream
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Performance Matters:
The
Need for Constructive Criticism
Nobody enjoys being criticised, which is why few managers relish the prospect of criticising their staff - yet it has to be done. Everyone makes mistakes, but no-one can be allowed to go on making the same mistake - and people shouldn't have to wait until an appraisal to discover they have done something wrong.
The program is set in the offices of a district council, where an oversight in preparing for a meeting leads to the rejection of a sensitive planning application. The planning officer concerned shrinks from confronting an otherwise efficient assistant until a stern memo from the chief executive forces a rethink.
But rather than establishing what had happened and taking action to put it right, the officer makes a series of clumsy attempts to discipline the assistant - including a telling off in front of junior colleagues, failing to agree what had gone wrong and criticising them personally rather than what they had done. |
$999 DVD Purchase
$1795.00 for 2 Part Series
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Performance Matters:
The Importance of Praise
At the top of the list of why people think of leaving their jobs is the fact that they feel they aren't appreciated enough.
This programme makes the point that giving praise where it's due is a management tool that's powerful, cheap and easy to use. It can bring amazing results in terms of increasing the quality and quantity of the output of the people who work for them, providing it is correctly applied.
A department with a high staff turnover is in danger of losing another member: the individual displayed initiative and commitment in helping a customer, yet their manager could only criticise the unauthorised expense of a taxi fare.
The employee's attitude changes with renewed enthusiasm when the manager shows interest and appreciation in a job well done. Among the rules learnt are that it's important to let people know why they are being praised, make sure that the effect isn't ruined by a sting-in-the-tail remark, and to pass on praise from customers or superiors.
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$999 DVD Purchase
$1795.00 for 2 Part Series |
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