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"The man who removes a mountain begins by carrying away small stones." - Chinese proverb
Want to know one of the best ways to improve the productivity of your workforce? Help them to improve their interpersonal skills.
Interpersonal skills - the ability to listen, communicate effectively, give and receive feedback, and so forth - are the building blocks for professional and personal success. However, research shows that the most common reason employees fail is that they don't know how to do these things.
Terry R. Bacon, Ph.D., noted author of nearly 40 self improvement books, has turned several decades of research into Effective People Skills - an invaluable handbook that empowers your employees to develop the interpersonal skills that are essential for success at your company. A practical reference that's easy to read, Effective People Skills features dozens of one-page essays on important subjects: managing stress reactions, influencing associates, handling conflict, collaborating, mediating, and so on. Each essay includes sure-fire tips for applying the skill - tips that have been tested by more than a thousand participants.
Effective People Skills helps readers to communicate
more effectively, strengthen relationships with their coworkers,
positively influence others, and enhance collaboration. It will also help
your staff to:
- Increase awareness and appreciation of individual differences
- Learn to use active listening skills and observation abilities
- Discover techniques for handling conflict
- Master skills to manage overt and covert conflict
- Understand personal influence preferences
- Understand individual differences through MBTIŽ
- Explore questioning as a communication tool
- Learn to give and receive constructive feedback
- Understand how the martial art of Aikido can help you deflect aggression
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128 pages - $29.95 (priced at $19.94 when purchased with People) (Quantity discounts apply) To preview the book, click here
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