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Brand New!!
Five Star Teamwork
Explore the five principles that enable the team at the Four Seasons Restaurant to remain for over 40-years one of the top destination restaurants in the world. First and foremost is the knowledge that unless they take care of each other first, they cannot be there for the customer. |
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$725.00 |
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The Guest
The Guest is one of the best selling customer service films in the industry. Funny and brief with a simple message that everyone can relate to and understand. The Guest makes a great meeting opener as well. |
$795 VHS
$895 DVD
$295 VHS Rental
$350 DVD Rental
$2.50 Leadership Guide
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The Difficult Guest
The Difficult Guest training video picks up where The Guest , leaves off. Combining outrageous comedy, customer interactions we can all relate to, and a cast of unforgettable characters, this video sets a highly entertaining stage for some solid customer service training on recognizing, understanding and taking care of difficult customers, because sometimes...it's your L.A.S.T chance. |
Full Package
$895 VHS ~ $295 VHS Rental
$995 DVD ~ $350 DVD Rental
$9.95 Leadership Guide
$12.95 Workbook
Motivational Only
$795 VHS ~ $295 VHS Rental
$9.95 Leadership Guide
$12.95 Workbook
Role Play Only
$425 VHS ~ $250 VHS Rental
$9.95 Leadership Guide
$12.95 Workbook
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Give 'em The Pickle
This customer service show is loaded with humor, touching stories, fun graphics and music, delivering a powerful message of "taking care of your customers". |
$795 VHS
$895 DVD
$295 VHS Rental
$350 DVD Rental
$9.95 Leadership Guide
$19.95 Hardback Book
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Remember Me
One of the top five training videos on customer service of all time, Remember Me focuses on one ordinary person who has been doing business in the same place for years, but is treated like a stranger-and worse. Your customer service representative will learn that it only takes one bad experience to lose a loyal customer forever. |
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$795.00 |
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So Help Me: Employee Editions
"If you own the problem, you own the customer. If you lose the problem, you lose the customer." What do customers value most? Solving their problems. The video shows frontline service workers how to realistically solve customer problems in ways that will retain and build customer loyalty. |
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$695.00 |
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