• ADA
• Change Management
• Coaching
• Communication Skills
• Conflict
• Creativity
• Customer Service
• Diversity
• Employee Orientation
• Ethics
• Facilitation
• Generations in the
    Workplace

• Goal Setting
• Harassment
• Hostile Environment
• Interpersonal Skills
• Interviewing
• Leadership
• Legal Issues
• Management/Supervision
• Meeting Openers
• Meeting Management
• Mentoring
• Motivation
• Performance Improvement
• Personal Growth &
   Effectiveness

• Productivity
• Sales
• Sexual Harassment
• Simulations
• Stereotyping
• Stress Management
• Team Building/Teamwork
• Telephone Skills
• Time Management
• Values
• Workplace Violence

The Five Secrets of Communication: Business Edition   New!

This breakthrough-training package includes a 47-minute DVD that provides easy, step-by-step lessons illustrated by videos of President Obama’s own speeches. Created and presented by renowned communication expert Richard Greene, author of the book Words that Shook the World, the package is enhanced by multimedia supporting materials and is designed to quickly advance the presentation and public speaking skills of all participants. Mr. Greene breaks down Obama’s extraordinary skills into easy to understand lessons that anyone can learn and incorporate into their own presentation and speech making skills.
$495 DVD Purchase
$195 DVD Rental

New!  Handling the Baggage

This film, hosted by one of Australia's leading television and arts industry personalities, Michael Veitch, considers issues around identifying and dealing with emotional distress at work. Handling the Baggage contains valuable information and strategies for managers and employees alike.
$695 DVD Purchase
$250 DVD Rental

New!  Has That Buck Stopped Yet?

Responsibility—every individual in every workplace has it, but sadly, there are some who don’t take it. This animated program features Tom, an experienced employee who is responsible for inducting Buck, a new recruit, into his organization. When Tom tries to pass the buck on Buck, we see the consequences for all involved. It provides excellent discussion-starting material on responsibility in the workplace.
$495 DVD Purchase
$295 DVD Rental

The Clarity Imperative - How Getting Everyone on the Same Page Makes Your Organization Stand Out
New!
A key competency for organization’s today is making sure employees understand the organization's purpose and direction and are able to effectively express these things to other. This program shows that consistent organizational messaging isn't about marketing slogans or taglines—it's about having a compelling organizational "story" and then making sure everyone in the organization can articulate it. Why is this kind of clarity imperative? Because today you simply can't build credibility and trust without it.
Length: 20 Minutes
$795 DVD Purchase
$275
DVD Rental

Toxic Talk: What Would You Say?   New!

Using three open-ended scenarios (two videos and one audio), the training design focuses on how to respond if you become engaged in toxic conversation and helps participants to redirect potentially hazardous communication. The activities also help participants understand the different perceptions of those involved in toxic talk and how others are affected by this behavior.
$495 DVD Purchase
$250
DVD Rental

Don’t Panic: A Recipe for Success in Times of Stress   New!

In this entertaining and thoughtful video, cooking serves as a metaphor for working through a challenge together. After the flames die down, the participants enjoy the meal they’ve created and share what they’ve learned from their dialogue. The program examines five key morsels of advice: Know yourself, build support, assess your situation, take action, and learn from everything.
24 minutes
$625 DVD Purchase

Seeing Red Cars  

Seeing Red Cars, with Laura Goodrich, will help individuals and their organizations get more of what they want! The program encourages audiences to focus on what they DO want instead of focusing on what they don’t! By having a positive attitude and taking action, viewers will be motivated to move in the right direction!
$595 DVD Purchase
$200 DVD Rental

Innovation at the Verge

Joel Barker has always believed the future is something you create, not something that happens to you.

In this bold, new program, Innovation at the Verge, Barker teaches how to create your own future by finding your next innovation. Through stories and examples, you will learn how to combine your ideas with the ideas of others as you meet at the Verge.
$895 DVD Purchase
$295 DVD Rental

Change & Innovation Through Brainstorming

Change and Innovation Through Brainstorming is a fun and highly entertaining video designed to kickoff any team meeting with a sense of energy and optimistic enthusiasm. Hosted by comedian and author, John Sweeney, and based on his best-selling book, Innovation at the Speed of Laughter, this 15 minute highly engaging program introduces your team to the 8 Secrets of a Brainstorming Session.
$895 DVD
$295 DVD Rental


5 Questions Every Leader Must Ask

The 5 Questions Every Leader Must Ask training program provides a proven process consisting of 5 questions which, when asked in a specific order, enable leaders to engage the group and generate possibilities and solutions instead of focusing on what doesn’t work.
$895 DVD Purhcase
$275
DVD Rental

What You Are is Where You Were When...Again   

Morris Massey is back with an updated version of his groundbreaking program. It presents a framework for understanding and working with all different types of people. Morris takes on assumptions about race, religion, age, gender and will help you develop strategies to deal with your homegrown prejudices and acceptance of others.

$995 DVD Purchase

Positive Discipline  

Updated from the classic, "Discipline without Punishment" and newly-based on the 5-step model outlined in the popular book by Eric Harvey and Paul Sims, "Positive Discipline - How to Resolve Tough Performance Problems Quickly...and Permanently", this 22-minute video and accompanying workshop teaches participants to practice five key steps that allow them to confidently address employee performance issues and achieve better outcomes.
$995 DVD Purchase
$275 DVD Rental

Nobody's Listening  

This humorous program gives learner's the opportunity to recognize poor listening skills. Effective listening is a key factor in building interpersonal, problem-solving and management skills.
$595 Purchase

Dialogue: Now You're Talking

The first program to focus on communication skills to improve productivity in diverse organizations. 4 video series
$625 Each DVD Segment
$1875 Complete Series a 25% discount

Effective People Skills

Research shows that the most common cause of professional failure is poor interpersonal skills and that terminating an employee costs about $75,000. Eight titles
$150 Each DVD Segment
$800 DVD Complete Series

The Respectful Workplace

This 3-part series is designed to help organizations address the behavioral and values issues that can allow conflicts to escalate.

$625 Each DVD Segment

$1462.50 Complete DVD Series a 22% discount


Keeping the Good Ones

Keeping the Good Ones is a management and leadership training video that deals with positive employee - manager relationships and employee retention. It will inspire managers and provide them with practical tools which they can use to keep the good people they already have.

$895 DVD Purchase
$350 DVD Rental
$9.95 Leadership Guide
$12.95 Workbook

Painless Performance Improvement

Real change only happens when the decision to change comes from the person doing the changing. The Painless Performance Improvement training video provides managers with a simple and proven technique to help team members improve their own poor performance without the drama, pain or conflict often associated with performance issues.

$895 DVD Purchase
$350 DVD Rental
$9.95 Leadership Guide
$12.95 Workbook

The Massey Triad

Redefined, redesigned and recreated one-hour versions of the programs that rocketed the training world on their release in the 70s, this three-part value analysis program is a wake-up call to action. Now, when more than ever we need to work together, Massey gives us the means to understand not just our own generation, but all the generations that make up our workforce.

$895 DVD Purchase

The Business of Paradigms

This best-selling business film challenges us to look for new possibilities and see opportunities that we have never seen before.
$495 DVD Purchase

The Encouraging Manager

The Encouraging Manager explores what it takes to create an environment where everyone can do their best. This training film also offers practical action steps that every viewer, from the newly promoted supervisor to the seasoned manager, can follow to create a workplace where employees feel empowered, informed, and invaluable.
$395 DVD Purchase

Dealing With Conflict

Managers spend roughly 20 percent of their time resolving disputes-and that's a real time drain. Teach your employees to fix problems on their own with theses basic conflict management skills. Based on the renowned Thomas-Kilmann Conflict Mode instrument.
$895 DVD Purchase

Communicating Non-Defensively

Providing feedback or criticism can be twice as difficult if either side gets defensive. This program shows how to break the "defensiveness chain" and communicate openly and effectively.
$795 DVD Purchase

Speaking Effectively to One or One Thousand

There's no room in today's workplace for a timid public speaker, whether it's in the morning meeting or at the annual shareholder's presentation. Comedian Steve Landesberg takes viewers through a series a vignettes to illustrate the mental, vocal and verbal techniques that build confidence and poise.
$895 DVD Purchase

The Power of Listening

Communication experts estimate that most people retain only 25-percent of what they hear. At work, that can translate into mistakes and wasted time. This program teaches you how to really listen through dramatic re-enactments and animation.
$795 DVD Purchase

Verbal Communication: The Power of Words

Visit a newsroom and a hospital where chaos and miscommunication reign and learn how to spot the trouble signs in your own workplace. Special attention is given to how emotions, cultural differences and gender affect the way people talk to each other.
$795 DVD Purchase

Groupthink

Chronicled in this video, the 1986 explosion is a powerful depiction of a phenomenon called groupthink: a premature striving for agreement that can short-circuit careful, prudent decision making.
$895 DVD Purchase

Working without a Script

Second City Communications has facilitated successful business training for over 45 years. Their training program, Working Without A Script, teaches how the basics of improvisation will help your organization communicate better, build stronger teams, and create a positive work environment. Just like an improv troupe, organizations need to know how to work together when the plan doesn't go as planned.
$395 DVD Purchase

Can You Spare a Moment?

This video shows that even the most delicate situation can be overcome when dealt with using the appropriate counselling techniques. It introduces the four stages of a structured approach to counselling: setting up the interview, getting people talking by using open questions, helping them think through their problem, and discovering the solution for themselves. This program illustrates how managers can spot impending problems, how to create an opportunity to talk confidentially, how to remain neutral and friendly, and how not to impose their solutions. John Cleese
$999 DVD Purchase

From No to Yes

The Dreaded Appraisal, one of the world's best-selling learning resources, reveals the techniques required for effective appraisal interviewing.

This program illustrates some typical problems managers and team leaders are likely to face in their interviews. It demonstrates how to turn the interview into a positive experience for both the employer and employee.
$870 DVD Purchase

Performance Matters:
The Need for Constructive Criticism


Nobody enjoys being criticized, which is why few managers relish the prospect of criticizing their staff - yet it has to be done. Everyone makes mistakes, but no-one can be allowed to go on making the same mistake—and people shouldn't have to wait until an appraisal to discover they have done something wrong.

The program is set in the offices of a district council, where an oversight in preparing for a meeting leads to the rejection of a sensitive planning application. The planning officer concerned shrinks from confronting an otherwise efficient assistant until a stern memo from the chief executive forces a rethink.

But rather than establishing what had happened and taking action to put it right, the officer makes a series of clumsy attempts to discipline the assistant - including a telling off in front of junior colleagues, failing to agree what had gone wrong and criticizing them personally rather than what they had done.
$999 DVD Purchase
$1795 for 2 Part DVD Series


Performance Matters:
The Importance of Praise


At the top of the list of why people think of leaving their jobs is the fact that they feel they aren't appreciated enough.

This programme makes the point that giving praise where it's due is a management tool that's powerful, cheap and easy to use. It can bring amazing results in terms of increasing the quality and quantity of the output of the people who work for them, providing it is correctly applied.

A department with a high staff turnover is in danger of losing another member: the individual displayed initiative and commitment in helping a customer, yet their manager could only criticise the unauthorized expense of a taxi fare.

The employee's attitude changes with renewed enthusiasm when the manager shows interest and appreciation in a job well done. Among the rules learnt are that it's important to let people know why they are being praised, make sure that the effect isn't ruined by a sting-in-the-tail remark, and to pass on praise from customers or superiors.
$999 DVD Purchase
$1795 for 2 Part DVD Series

Straight Talking:
The Art of Assertiveness


Techniques of assertiveness are shown in action in a series of different settings from a management meeting to a one-to-one conversation between colleagues.

Straight talking shows that the basic rule of assertive behaviour is honesty and that it's usually for fear of the response that honesty is avoided. However, this fear is generally over-exaggerated. The programme is highly reassuring on this point for anyone who has doubts about volunteering what they think - even when asked to do so.

It also demonstrates why aggressive behaviour doesn't work in the long run and why it's important to establish a negotiating position and stick to it.
$999 DVD Purchase






Human Resource Training Videos - Customer Service Training Videos - Diversity Training - Sexual Harassment Training - Management Training Videos - Leadership Training Videos - Business Training Videos
Team Building Training Videos - Teamwork Training - Motivational Video Training - Employee Training Videos - Supervisory Training Videos - Interpersonal Skills Training - Communication Skills Training Videos
DeWitt Jones Videos - Jerry Harvey Videos - Stephen Covey Videos - Tom Peters Videos - John Kotter Videos - Joel Barker Videos - John Cleese Videos